Privacy Policy
Effective date: January 1, 2026
1. Scope
This Privacy Policy explains how Guiasutil FloraLab (“we”, “us”, “our”) collects, uses, and shares information when you use our website, purchase courses, or otherwise interact with us.
2. Data We Collect
- Account and contact information: name, email, phone, and billing details.
- Course activity: modules viewed, completion status, assignments, and feedback.
- Technical data: IP address, device/browser type, and diagnostic logs.
- Communications: messages sent to support and survey responses.
- Preferences: saved items in Fallows, theme settings, cookie consent.
3. How We Use Data
- To deliver and improve courses and related services.
- To process payments, enrollments, and certificates.
- To provide customer support and respond to requests.
- To personalize content, including recommended courses.
- To monitor performance, security, and abuse prevention.
- To send service communications; marketing emails only with consent or as permitted by law.
6. Security
We apply administrative, technical, and physical safeguards designed to protect information. No method is 100% secure; we continuously review and improve our controls.
7. Retention
We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal requirements.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data and to object to or restrict certain processing. To exercise rights, contact us at [email protected].
9. Children
Our services are not directed to children under 13. If we learn that a child provided personal data without consent, we will delete it.
10. Changes
We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.
11. Contact
If you have questions about this Policy or our data practices, contact: [email protected] or +1 (415) 555-0184.